Refund policy

Returns & FAQ

At The Raw Edit Shop, we stand behind the quality of every piece we ship. If you experience any issues with the print or quality, we're here to make it right.

🖤 Damaged or Quality Issues

If your item arrives with a print error or a visible quality defect, we’ll either replace it or issue a refund — guaranteed.

To request a replacement or refund:

  • Email us at info@therawedit.shop

  • Include your order number

  • Attach clear photos of the issue, taken on a flat, well-lit surface

  • Ensure the tag and defect are clearly visible in the photos

This helps us process your request quickly and efficiently.

🔁 Return & Refund Policy

Due to our high production standards and the made-to-order nature of many of our items, we do not accept physical returns.

However, we know fit can be tricky — so we offer a 35% store credit on your purchase if the item doesn’t meet your expectations.

Store Credit Details:

  • Must be requested within 7 days of delivery

  • Issued at 35% of the original purchase price

  • No return required — keep or gift the item

  • Credit never expires and can be used on any future purchase

We also encourage exploring tailoring options for the best personal fit. Still unsure about sizing? Reach out to us before ordering — we’re happy to help!

💳 Accepted Payment Methods

We accept all major forms of payment, including:

  • Credit/Debit Cards

  • PayPal

  • Apple Pay / Google Pay

  • ShopPay

  • Klarna / AfterPay (where available)

  • Local payment methods based on your region

Still have questions?
Shoot us an email anytime at info@therawedit.shop — we’ve got your back.